Shipping Policy
SHIPPING POLICY
At Nutrition Go, we aim to deliver your order quickly, safely, and efficiently. Below you’ll find all the information about our national and international shipping process.
1. Delivery Times
Orders are typically processed within 1–2 business days and shipped from our warehouse.
Delivery times vary depending on your location:
• Domestic (UK): 1–3 business days
• Europe: 3–10 business days
• International: 7–12 business days
Please note that weekends and public holidays are not considered business days.
2. Shipping Costs
Shipping fees are calculated at checkout based on your destination and selected shipping method. We occasionally offer free shipping promotions—subscribe to our newsletter to stay updated
3. Tracking Information
Once your order has been dispatched, you will receive an email confirmation with your tracking number. You can use this link to follow your parcel’s progress at any time.
4. Incorrect or Incomplete Address
Please double-check your delivery address before confirming your order. Nutrition Go is not responsible for delays or losses caused by incorrect or incomplete address details provided by the customer.
5. Customs, Duties, and Taxes
International shipments may be subject to customs fees, import duties, or taxes once the order reaches your country. These charges are the customer’s responsibility. We recommend checking with your local customs office for more details before placing your order.
6. Lost or Damaged Packages
If your package is lost or arrives damaged, please contact our support team immediately at support@nutritiongo.co.uk with your order number and photos (if applicable). We will work quickly to resolve the issue and ensure your satisfaction.
7. Order Changes or Cancellations
We process orders quickly, which means we cannot guarantee modifications or cancellations once your order has been placed. If you need to make a change, please contact us as soon as possible at .
8. Contact Information
If you have any questions or concerns about shipping, please reach out to us:
📍 Address: [COMPANY ADDRESS]
✉️ Email: support@nutritiongo.co.uk
📞 Phone: [CONTACT NUMBER]
We’re committed to delivering every order with care and transparency — because your trust matters to us.
[COMPANY NAME] — Natural Wellness, Made Honest.